eb99 Terms and Conditions

Complete Terms and Conditions for using the eb99 platform - transparent, fair, and player-friendly

Table of Contents

Important Information

  • Minimum age 18+
  • One Account Only
  • Providing accurate information is mandatory
  • Practice Responsible Gaming
  • Account Closure for Rule Violations

Important Notice

Please read and understand these Terms and Conditions fully before using the eb99 platform. By registering, you are agreeing to all these terms. eb99 reserves the right to change or update these terms at any time.

1. General Rules

Eb99 is an online betting and casino platform that provides various gaming and betting services for Bangladeshi players. These Terms and Conditions set out all the terms and rules for using the eb99 platform, website, and mobile application. By using eb99, you acknowledge that you have read, understood, and agree to abide by all these rules.

Eligibility and Acceptance

  • You must be 18 years of age or older. eb99 does not provide any services to minors and strictly verifies age.
  • Online gaming and betting must be legally permitted in the country where you reside. Compliance with the law is the player's responsibility.
  • You must be mentally and legally competent to create and use an eb99 account.
  • Each person may only create one eb99 account. Multiple accounts are strictly prohibited and may result in all accounts being closed.
  • You may open an account if you are not an eb99 employee, affiliate, or their family member.

Eb99 reserves the right to refuse to create accounts or provide services at any time for any reason. We specifically do not accept registrations from areas where online gaming is prohibited or restricted. Using the eb99 platform means you are confirming that you are complying with all applicable laws and regulations and that online betting is legal in your jurisdiction. If you use eb99 from a prohibited area and are caught, your account will be closed and all balances may be forfeited.

2. Registration and Account Management

The registration process at eb99 is simple and fast. However, you must provide accurate and complete information during registration. Providing false, incorrect, or incomplete information may result in your account being suspended or closed and all your winnings forfeited.

Registration Rules

  • Provide your correct name, date of birth, address, email and phone number in the registration form.
  • Your information must match your identity proof documents (NID, passport).
  • Only one account is permitted per person, household, address, email, and payment method.
  • Create a strong password and keep it secure. Do not share your password with anyone.
  • Eb99 may request documents to verify your identity, such as NID, driving license, or passport.
  • After registration, you may need to verify your account via email or SMS.

Account security is entirely the player's responsibility. Keep your login credentials confidential and never share them with third parties. If you suspect someone else is using your account, notify eb99 customer support immediately and change your password. You are responsible for any activity from your account. eb99 accepts no liability for unauthorized account use unless proven to have resulted from an eb99 security failure. If you wish to close your account, contact customer support and your account will be closed after identity verification.

3. Deposit and Withdrawal Rules

Eb99 supports various deposit and withdrawal methods including mobile banking, bank transfer, and online payment systems. We ensure all transactions are secure and fast.

Deposit Rules

  • You may only use payment methods registered in your own name. Third-party payment methods are strictly prohibited.
  • Deposits are usually processed instantly and added to your account immediately.
  • Each payment method has minimum and maximum deposit limits that you can see in the cashier section.
  • Eb99 does not charge for deposits, but payment providers may charge fees.
  • If your deposit is delayed, please wait 24 hours before contacting customer support.

Withdrawal Rules

  • You must complete account verification before requesting a withdrawal. Submit identity proof and address proof documents.
  • Withdrawals can only be made to the payment method used for deposit.
  • Withdrawal processing time is typically 30 minutes to 2 hours. It may take slightly longer during busy times or on weekends.
  • Wagering requirements must be met before you can withdraw your bonus balance.
  • Eb99 reserves the right to check and delay any withdrawal for security and fraud prevention purposes.
  • There are maximum withdrawal limits per day and per month that increase based on VIP level.

Eb99 follows strict policies to prevent money laundering and fraud. Suspicious transactions or activities are monitored and accounts are suspended or closed if necessary. You may be required to prove the source of your funds. You may request to cancel a withdrawal request if it has not yet been processed. Once a withdrawal is processed, it cannot be canceled. eb99 keeps your banking information completely confidential and secure and never shares it with third parties.

4. Betting Rules and Conditions

All bets at eb99 must be placed in accordance with these rules. Placing a bet means you agree to all these terms and conditions and will accept the outcome of the bet, whatever it may be.

General Betting Rules

  • All bets must be placed before the event starts or, in the case of live betting, within the specified time.
  • Once a bet is confirmed, it cannot be canceled or changed. Please check everything before placing a bet.
  • Each bet has minimum and maximum stake limits depending on the game and event.
  • Eb99 reserves the right to reject or limit any bet if suspicious activity is detected.
  • If an event is cancelled, postponed or incomplete, bets will be refunded or settled according to the rules.
  • In live betting, odds and markets change in real time and the odds at the time of bet placement will apply.

For sports betting, eb99 follows official results and statistics. If any result is subsequently changed or cancelled, eb99 will settle bets according to the applicable rules. For casino games, all outcomes are determined by RNG (Random Number Generator) which is completely random and fair. eb99 cannot control or influence game outcomes. In live dealer games, cards are dealt by real dealers and fully streamed via video to ensure transparency. If there is any technical error or game malfunction, affected bets will be refunded.

5. Bonus and Promotion Rules

Eb99 regularly offers various bonuses and promotions such as welcome bonuses, reload bonuses, cashback, and free bets. Each bonus has specific terms and conditions that must be followed.

Bonus Terms and Conditions

  • Each bonus has specific wagering requirements that must be met before withdrawal.
  • All bets placed with bonus funds count towards wagering requirements, but different games have different contribution percentages.
  • After claiming a bonus, you must complete the wagering requirements within the specified time period, otherwise the bonus and winnings will be forfeited.
  • Only one bonus is permitted per player, household, address, and payment method.
  • Bonus abuse is strictly prohibited and may result in bonus forfeiture and account closure.
  • Eb99 reserves the right to cancel or modify bonuses at any time for any reason.

Wagering requirement indicates how many times you must bet the bonus amount. For example, if you receive a BDT 1000 bonus with 30x wagering, you must bet BDT 30,000 before withdrawing. Different games contribute different percentages to wagering - slots typically 100%, table games 10-20%, and live dealer 10-50%. Bonus terms always include a maximum bet limit when playing with a bonus, typically BDT 500-1000. Exceeding this limit may void the bonus.

6. Responsible Gaming Policy

Eb99 strongly believes in responsible gaming and ensures that players can play in a safe and controlled environment. We provide various tools and services so players can control their gaming habits.

Responsible Gaming Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set how much money you can lose in a specific period.
  • Time Limit: Limit how much time you can play per day or week.
  • Self-Exclusion: Exclude yourself from eb99 for a specific period or permanently.
  • Reality Check: Receive regular notifications so you know how long you've been playing.

If you feel that gaming is causing problems in your life, please seek help. eb99 customer support is always ready to assist you and provide the necessary resources. Signs of gaming problems: borrowing money to play, neglecting family and work, trying to win back lost money, being unable to control your play, lying about gaming. eb99 strictly prohibits underage gaming and we ensure that no one under 18 years of age can use our platform.

7. Privacy and Data Security

Eb99 treats the privacy and security of your personal and financial information as a top priority. We use industry-leading security technology to protect your data.

Data Security

  • All data transmission is protected by 256-bit SSL encryption.
  • Your personal information is kept strictly confidential and never sold or shared with third parties.
  • Payment information is handled by secure payment processors and not stored at eb99.
  • You may request to access, update, or delete your personal information at any time.

8. Dispute Resolution and Complaints

If you have any dispute or complaint with eb99, please contact our customer support team first. We take all complaints seriously and strive to provide fair resolutions. eb99 reserves the right to review all disputes and make final decisions. Our decisions are final and binding. These terms and conditions were last updated and eb99 reserves the right to change these terms at any time.

Why eb99's Terms Are Transparent and Fair

Complete transparency

Eb99's Terms and Conditions are written in fully transparent and simple language. No hidden clauses or tricks.

Player Protection

Our rules are designed to ensure player protection and fair play.

Fair Terms

All eb99 terms are fair and reasonable. We protect players' interests.

Fast Processing

Withdrawals and verification are processed quickly so players don't have to wait.

24/7 Support

Our support team is always ready to help with any questions or issues.

Licensed

Eb99 is internationally licensed and regulated, ensuring security.

Join eb99 and play safely

Read our transparent and fair Terms and Conditions and start playing at eb99 with confidence!

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