eb99 Privacy Policy

Your data security and privacy are our top priority - complete transparency and safety

Table of Contents

Security Features

  • 256-bit SSL Encryption
  • GDPR Compliant
  • Regular Security Audits
  • Secure Data Storage
  • Protected from Third Parties

Important Notice

This privacy policy explains how eb99 collects, uses, shares, and protects your personal information. By using the eb99 platform, you agree to this privacy policy. We take your privacy and data security very seriously.

1. Introduction and General Information

Eb99 is a leading online betting and casino platform for Bangladeshi players. We are committed to protecting your privacy and safeguarding your personal information. This privacy policy applies to our website, mobile application, and all services. At eb99, we believe that every player has the right to know how their information is being used and how it is being protected.

Eb99 complies with international data protection laws and GDPR (General Data Protection Regulation). We collect only necessary information and use it solely for legitimate purposes. To ensure the security of your data, eb99 implements the latest encryption technology and security measures. We regularly audit and update our security systems to guarantee maximum protection. eb99 never sells your personal information or shares it with unauthorized third parties.

2. What Information We Collect

Eb99 collects various types of information so that we can provide you with the best service and keep your account secure. We collect only information that is legally required and essential for providing our services.

Personal Identity Information

  • Name and Contact Information: Your full name, date of birth, address, email, and phone number are collected during registration.
  • Identity Verification Documents: NID, passport, or driving license verification is required for account verification and age confirmation.
  • Photo: In some cases, a selfie or photo with documents may be required to verify your identity.
  • Proof of Address: Utility bill or bank statement confirming your address.

Financial and Payment Information

  • Payment Method Details: Mobile banking number, bank account number, or other payment information for deposits and withdrawals.
  • Transaction History: Records of all deposits, withdrawals, and betting transactions are maintained.
  • Wallet Balance: Information about your account balance and bonus funds.

Platform Usage and Activity Information

  • Gaming Activity: Your bet history, games played, wins and losses, and gaming patterns.
  • Login and Session Data: Login times, IP addresses, device information, and session duration.
  • Browsing Behavior: Which pages you visit on the eb99 website and app and which features you use.
  • Communication Records: Chats, emails, and phone conversations with customer support may be recorded.

Eb99 also collects technical information such as device type, operating system, browser version, screen resolution, and language preference. This information helps us optimize the platform and improve user experience. We use cookies and similar tracking technologies that remember your preferences and enhance site performance. If you come to eb99 through our social media or marketing campaigns, we track that referral source.

3. How We Use Your Information

Eb99 uses your collected information only for legitimate and transparent purposes. We ensure that your data is used only for the purpose for which it was collected.

Purpose of Information Use

  • Account Management: Creating, managing, and maintaining your eb99 account. Verifying your identity and confirming your age.
  • Service Provision: Providing betting and casino services, granting game access, and facilitating participation in live dealer tables.
  • Transaction Processing: Processing deposits and withdrawals, issuing winnings payments, and maintaining financial records.
  • Security and Fraud Prevention: Detecting and preventing unauthorized access, fraud, money laundering, and other illegal activities.
  • Customer Support: Responding to your questions, issues, and complaints. Tracking support tickets and providing solutions.
  • Marketing and Promotions: Informing you about new offers, bonuses, and promotions (if you have given consent).
  • Legal Obligations: Complying with law enforcement agencies, regulatory authorities, and court orders.
  • Platform Improvement: Improving the eb99 website and application, fixing bugs, and adding new features.

Eb99 also uses your information for responsible gaming monitoring. We analyze gaming patterns to identify problematic gaming behavior and provide assistance to players when necessary. Your data helps us personalize our services, such as recommending games you may like, offering suitable bonuses, and enhancing your gaming experience. eb99 uses data analytics to understand platform performance and identify user trends.

4. Information Sharing and Third Parties

Eb99 protects the privacy of your personal information and shares it only in specific circumstances and with necessary third parties. We never sell or rent your information.

Who We Share Information With

  • Payment Processors: Mobile banking and other payment service providers that process your deposits and withdrawals.
  • Game Providers: Third-party game developers whose games are available on the eb99 platform. They receive limited information necessary to run the games.
  • Verification Services: Identity verification agencies that help verify your documents and identity.
  • Legal and Regulatory Authorities: When legally required or pursuant to a court order.
  • Security and Fraud Prevention Services: Those who assist in fraud detection and prevention.
  • Marketing Partners: Only if you have given consent and only non-identifiable data.

Eb99 ensures that all our third-party partners adhere to strict data protection standards and safeguard the privacy of your information. We sign data processing agreements with them that require them to use your data only for specific purposes and not to share it without authorization. We take appropriate safeguards for international data transfers and ensure that your data remains protected.

5. Data Security and Protection Measures

Eb99 employs industry-leading security technology and measures to protect your personal and financial information. We continuously update and improve our security infrastructure.

Our Security Measures

  • SSL Encryption: All data transmissions are protected by 256-bit SSL encryption. This ensures your information cannot be intercepted during transmission.
  • Firewall and Intrusion Detection: eb99 servers are protected by advanced firewalls and intrusion detection systems that prevent unauthorized access.
  • Secure Data Storage: Your data is stored encrypted in secure data centers where only authorized personnel have access.
  • Two-Factor Authentication: 2FA option is available for your account security, adding an additional layer of protection.
  • Regular Security Audits: Regular penetration testing and vulnerability scanning by independent security experts.
  • Access Control: Strict access control policies ensuring only authorized personnel can access necessary data.

Eb99 employees receive regular data security and privacy training and are bound by strict confidentiality agreements. We maintain an incident response plan that can be quickly implemented in the event of any data breach. If a data breach ever occurs that could affect your information, eb99 will notify you immediately and take necessary action. We store your password encrypted and never in plain text. The eb99 team will never ask you for your password via email or phone.

6. Cookies and Tracking Technology

Eb99 uses cookies and similar tracking technologies to enhance platform functionality and personalize your experience. Cookies are small text files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Required for website functionality Session
Performance Cookies Monitor and Improve Site Performance 1 year
Functional Cookies Remembering your preferences and settings 6 months
Marketing Cookies Display Relevant Advertisements 3 months

You can control and delete cookies in your browser settings. However, note that disabling cookies may cause some eb99 features to not work properly.

7. Your Data Rights and Choices

As an eb99 player, you have various rights over your personal data. We respect these rights and help you exercise them.

Your Rights

  • Right to Access: You have the right to know what information we store about you and to request a copy of that information.
  • Right to Rectification: If your information is incorrect or incomplete, you can update or correct it.
  • Right to Deletion: Under certain circumstances, you may request the deletion of your personal data.
  • Right to Restrict Processing: You can request to limit or suspend the processing of your data.
  • Data Portability Rights: You can receive your data in machine-readable format and transfer it to another service.
  • Right to Object: You can object to the use of your data for specific purposes.
  • Opt-Out from Marketing: You may unsubscribe from promotional emails and marketing communications at any time.

To exercise these rights, contact eb99 customer support. After verifying your identity, we will process your request within 30 days. In some cases, due to legal obligations, we may not be able to completely delete your data.

8. Changes to Privacy Policy

Eb99 reserves the right to update this privacy policy from time to time. When we make changes, we will note the updated date on this page and, in the case of significant changes, notify you via email or on-site notification. We recommend that you regularly review this privacy policy to stay informed about how we are protecting your information. This privacy policy was last updated in 2026. Continuing to use the platform after changes means you have agreed to the updated policy.

Why eb99's Data Security is Trusted

Bank-Level Encryption

Eb99 uses 256-bit SSL encryption, the same standard used by banks and financial institutions. Your data is completely secure.

Secure Storage

Your personal information is stored encrypted in secure data centers with advanced security measures.

No Third-Party Sharing

Eb99 does not sell or share your information with unauthorized third parties. Your privacy is protected.

GDPR Compliant

We comply with international data protection laws and GDPR standards. Your rights are protected.

Regular Audits

Independent security experts regularly audit and test eb99's security systems.

Your Control

Complete control over your data. View, update, or delete your information at any time.

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